Patient Access Coordinator

4 weeks ago


Crookston, Minnesota, United States Riverview Orthopedic Clinic Full time
Overview

RiverView Health is a community-owned, membership-based non-profit organization that has been serving the Crookston, MN area since 1898. As the sole community hospital in the region, we are committed to providing high-quality healthcare services to our patients.



We operate a 25-bed Critical Access Hospital, a chemical dependency outpatient treatment program, a home care service, and five primary care and specialty clinics in our service area. Our team is dedicated to delivering exceptional patient care and making a positive impact in our community.



We offer a range of benefits to our employees, including health insurance, free single vision and basic dental insurance, life insurance, long-term disability, and short-term disability. We also provide employer HSA contributions, pension matching, shift differential, incentive/premium pay, free annual biometric screening, and paid volunteer time off.



RiverView Health is an Equal Employment Opportunity employer.


Responsibilities

We are seeking a full-time Patient Access Representative to join our team at our Crookston Clinic. This role will involve working shifts between 7 a.m. and 7 p.m., with a weekend rotation. The successful candidate will be responsible for:

  • Answering phones and scheduling patients
  • Greeting and registering patients, collecting and entering required information
  • Communicating with patients, families, physicians, nurses, and insurance companies
  • Performing system insurance verification and collecting co-pays and payments
  • Obtaining signatures for necessary documents and safeguarding and reconciling collected monies
  • Providing cross-training in the Emergency Department as needed

The salary range for this position is $26.62 per hour, with starting wage dependent on experience and shift differential paid for evening or night shifts.


Qualifications
  • Minimum two years of customer service experience required
  • Experience in Patient Access and/or Epic preferred
  • Basic knowledge of medical terminology and insurance


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