Hospitality Ambassador

7 days ago


Nashville Tennessee, United States The Joseph, a Luxury Collection Hotel, Nashville Full time
About The Joseph, a Luxury Collection Hotel, Nashville

The Joseph, a Luxury Collection Hotel, Nashville, is a premier hospitality destination that redefines the hotel experience. Our modern expression is inspired by Nashville's diverse maker-culture, and we're committed to integrating the work of local artisans, chefs, and craftsmen into every aspect of our hotel.

Job Summary

We're seeking a highly skilled and passionate Hospitality Ambassador to join our team. As a key member of our staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.

Responsibilities
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Use your knowledge of our food and beverage offerings to make thoughtful suggestions to guests and guide them through the journey of each dish.
  • Work collaboratively with our team to ensure seamless service and a memorable experience for every guest.
  • Stay up-to-date on our hotel's amenities, services, and events to provide guests with expert recommendations and insider knowledge.
Qualifications
  • 2+ years of experience in hospitality, preferably in a luxury hotel setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Knowledge of food and beverage, with a passion for sharing your expertise with others.
  • Ability to work a variety of shifts, including evenings and weekends.
What We Offer
  • Competitive hourly pay plus tips.
  • Free meals during work hours.
  • Discounted room benefits.
  • Paid time off.
  • Medical, dental, and vision benefits.
  • 401K plan.


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