Hospitality Host/Hostess
1 week ago
Job Summary
We are seeking a highly skilled and customer-focused F&B Service Ambassador to join our team at Westgate Resorts. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.
Key Responsibilities:
- Greet and Welcome Guests: Provide a warm and inviting welcome to our guests, setting the tone for a memorable dining experience.
- Manage Reservations and Seating Arrangements: Coordinate reservations and seating arrangements to ensure a smooth and efficient dining experience.
- Ensure Cleanliness and Presentation: Maintain the cleanliness and presentation of our dining areas, ensuring a high level of quality and attention to detail.
- Communicate Effectively: Communicate effectively with the kitchen and service teams to ensure seamless service delivery and meet guest expectations.
- Provide Exceptional Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with guests and team members.
- Positive Attitude and Work Ethic: Demonstrate a positive attitude and strong work ethic, with a commitment to delivering exceptional results and exceeding guest expectations.
- Passion for Customer Service: Possess a genuine passion for customer service and a desire to deliver exceptional experiences for our guests.
What We Offer:
- Competitive Compensation and Benefits: Enjoy a competitive compensation package and comprehensive benefits, including opportunities for career growth and development.
- Collaborative and Supportive Team Environment: Join a collaborative and supportive team environment, where you will have the opportunity to work with a talented and dedicated team of professionals.
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