Hospitality Front Desk Associate

15 hours ago


Charlotte, North Carolina, United States StepStone Hospitality Full time
Job Description: We are currently seeking a part-time Hospitality Front Desk Associate for our Ballantyne location in Charlotte, NC. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.

Responsibilities:
  1. Process guest arrivals and departures efficiently.
  2. Provide accurate information about hotel services, amenities, and local attractions.
  3. Manage guest requests and resolve any issues that may arise during their stay.
  4. Communicate effectively with colleagues and management to ensure seamless operations.
  5. Contribute to maintaining a clean and organized work environment.
  6. Participate in ongoing training and development to enhance your skills and knowledge.

Requirements:
  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Flexibility with scheduling and adaptability to changing circumstances.
  • A basic understanding of computer systems and software.
  • A willingness to learn and grow with our company.

Salary: $22,000 - $32,000 per year, based on experience.
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