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Office Manager

2 months ago

Reading, Pennsylvania, United States Window Genie Full time
Office Manager Job Description

At Window Genie, we're dedicated to delivering exceptional customer service and professionalism. As an Office Manager, you'll play a vital role in upholding our commitment to customer satisfaction.

You'll be responsible for working with customers via phone and collaborating with technicians to review daily work orders. Your excellent communication skills and ability to multitask will enable you to effectively manage a variety of situations on a day-to-day basis.

Key Responsibilities:
  • Respond to incoming calls in a professional and courteous manner.
  • Learn about jobs and services, and close sales over the phone.
  • Enter customer and job data accurately.
  • Prioritize and coordinate service scheduling.
  • Communicate with customers and service professionals about schedule delays.
  • Assist the owner with customer-facing and internal services, with tasks varying by season.
Requirements:
  • Ability to work part-time in the office, with potential for additional hours during busy seasons.
  • Minimum two years of administrative experience.
  • Strong written and verbal communication skills.
  • Attention to detail and data entry skills.
  • Professional appearance and personality.
  • Ability to work independently as a team player.