Senior Billing Specialist

6 days ago


Salt Lake, Utah, United States University of Utah Full time
Job Summary

This position is responsible for managing patient accounts throughout the entire billing process, from eligibility to payment completion. The successful candidate will provide medical billing and collection services by verifying patient eligibility and benefits, obtaining pre-authorizations, entering medical codes, requesting payments, and resolving account issues.

Key Responsibilities
  • Provide customer service to patients by educating them on insurance policies, billing procedures, and coding issues.
  • Contact patients and insurance companies for payment requests, overdue payments, denied claims, and arranges payment plans.
  • Contact insurance companies for explanation of benefits, pre-authorizations, and to resolve claim issues.
  • Coordinate and resolve denials, including the appeals process.
  • Process changes in systems to support accurate and efficient billing processes.
  • Review, audit, and provide feedback on billing processes at the clinical level.
  • May provide training to others on billing procedures and practices.
Requirements
  • Three years of medical billing experience or equivalency required.
  • Thorough knowledge of the entire billing process, demonstrated computer skills, human relations, and effective communication skills are also required.
Work Environment

This position is located in an office environment and requires sitting, hearing, listening, and talking. Repetitive hand motion, walking, bending, and reaching overhead may be required.



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