IT Support Specialist in Andover, MA

6 days ago


Andover, Massachusetts, United States Desktop & Depot Support Full time
Job Title: IT Support Technician

We are seeking a skilled IT Support Technician to join our team in Andover, Massachusetts. As a key member of our team, you will be responsible for providing technical assistance to end-users, troubleshooting IT equipment, and ensuring smooth operations within the organization.

Key Responsibilities:
  • Provide workstation software break-fix support
  • Perform IMAC (Install, Move, Add, and Change) tasks
  • Image loads and asset recovery
  • Asset tagging and printer support
  • Client Center (Tech Bar) support and IT service management updates
Requirements:
  • Previous experience in desktop support or a related field
  • Knowledge of PC imaging and change management
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
What We Offer:

As a member of our team, you will have the opportunity to work with a variety of technologies and tools, and will be part of a dynamic and growing organization. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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