Senior IT Infrastructure Specialist
3 weeks ago
About the Job:
The Senior IT Infrastructure Specialist will play a crucial role in ensuring the smooth operation of our IT systems. This position requires a highly skilled individual with experience in installation, configuration, and upgrading of servers and related hardware and software.
Key Responsibilities:
- Complete configuration, installation, and support of equipment to meet business specifications
- Maintain software applications and operating systems through regular maintenance and updates
- Develop and maintain configuration and support documentation
- Manage assigned projects and program components to deliver services in accordance with established objectives
- Supervise the administration of systems and servers to ensure availability of services to authorized users
Requirements:
- Bachelor's degree in a technical field such as computer science, computer engineering, or related field
- 2-4 years of experience in IT systems engineering
- Experience with system capacity and planning, as well as functional configuration and audit
- Experience with system planning and capacity tools and analyses
Preferred Qualifications:
- Minimum 2 years experience with working in a ticket based system
- Minimum 2 years experience with Basic PowerBI, SQL to build or manage data reporting for support tickets KPIs
- Minimum 2 years experience with Hands-on experience in resolving security product related issues for customers
Lucid Consulting, LLC is an equal opportunity employer and welcomes applications from diverse candidates.
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