Medical Office Manager

1 week ago


New York, New York, United States Greenwich House Full time
Job Summary: We are seeking a highly skilled Medical Office Manager to oversee the daily operations and administrative management of our Opioid Treatment Program. The successful candidate will be responsible for managing medical records, purchasing office supplies, reviewing laboratory reports, and preparing periodic agency reports. Additionally, they will oversee the management of the Central Registry Lighthouse System, maintain up-to-date records of admissions and discharges, and report census changes to the program director weekly. The ideal candidate will have two years of medical office management experience, excellent written and verbal communication skills, and the ability to manage across multiple departments.

Key Responsibilities:

* Manage medical records requests according to agency policy
* Purchase office and program supplies in accordance with agency procedures
* Review and adjust reports from laboratory services to ensure accuracy
* Prepare periodic agency reports based on statistical and narrative information supplied by the organization and staff
* Oversee management of Central Registry Lighthouse System
* Maintain up-to-date records of admissions and discharges
* Report census changes and totals to the program director weekly
* Responsible for monthly census match in EHR, OASAS, and Lighthouse
* Oversee data collection, updates of information, and hold computer company accountable for reports, etc., that are due
* Responsible for the collection of fees, yearly update of income verification and follow up with patient accounts
* Manage invoices, uploading and coding into electronic payment system for timely payment
* Maintain and reconcile petty cash
* Oversee daily deposits and communicate with Billing Department
* Responsible for oversight Medicaid collection and confirming eligibility of clients
* Maintain binder with updated fire drills, safety inspection report, elevator, boiler and sprinkler inspections
* Responsible for physical plant of clinic, places work orders with facilities, communicates with cleaning company, manages orders
* Point person for hardware/software issues in conjunction with program director or designee
* Responsible for ensuring that all appropriate licenses are current (FDA, Health Department, Article 33, etc.)
* Determines appropriate assignments for the secretary/clerical/receptionist employees in coping with peak workloads or temporary emergencies
* In collaboration develops and implements office procedures to ensure efficient clinic flow
* Informs and instructs both program and secretary/clerical/receptionist staff in the implementation of agency office procedures
* Responsible for personnel time records of staff

Requirements:

* Two years of medical office management
* Excellent written and verbal communication skills
* Ability to manage across multiple departments

Equal Employment Opportunity (EEO): Greenwich House is strongly committed to the principle of equal employment opportunity for all individuals. All employment decisions and administration of all personnel policies are without regard to an applicant or employee's actual or perceived race, religion, sex, age, national origin, creed, color, gender, sexual orientation or affectation, gender identity or expression (including transgender status), predisposing genetic characteristic, genetic information, pregnancy, ancestry, ethnicity, citizenship, alienage, military or veteran's status, physical or mental disability, status as a victim of domestic violence, stalking offense and sex offenses, marital status, partnership status or any other status protected by federal, state or local law.

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