Customer Service Representative

4 days ago


Lewisburg, Tennessee, United States Goodwill Industries of Middle Tennessee, Inc. Full time
About the Job

We are seeking a highly skilled and dedicated Retail Store Associate to join our team in Lewisburg. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, promoting a positive work environment, and contributing to achieving sales goals.


Key Responsibilities:
  • Cash Handling and Customer Service:
  • Process cash register transactions with accuracy and efficiency.
  • Provide excellent customer service, ensuring a positive shopping experience.
  • Address customer inquiries and concerns in a professional manner.

Merchandising and Visual Presentation:
  • Create visually appealing displays and maintain a clean and organized retail environment.
  • Rotate stock and merchandise to maximize visibility and sales.
  • Ensure accurate pricing and labeling of products.

Inventory Management and Shipping:
  • Count and reconcile inventory levels to prevent discrepancies.
  • Prepare products for shipping, adhering to standard operating procedures.
  • Monitor and report any issues with inventory management or shipping processes.

Requirements:
  • No prior experience is necessary; however, experience in retail, customer service, or production is desirable.
  • Strong communication and interpersonal skills.
  • Ability to work independently and prioritize tasks efficiently.
  • Basic math skills and knowledge of inventory management software.

Physical Demands:
  • Ability to stand for long periods and lift up to 50 pounds.
  • Manual dexterity and hand-eye coordination for handling cash and merchandise.

The estimated annual salary for this position is $28,000-$38,000, based on experience and performance. Our organization offers a comprehensive benefits package, ongoing training and development opportunities, and a collaborative work environment.



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