Customer Service Representative I

2 weeks ago

Lewisburg, Tennessee, United States Rogers Group Full time
Job Description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.

Rogers Group is currently seeking candidates to fill the CUSTOMER SERVICE REPRESENTATIVE I position to be based at the Pottsville Quarry in Lewisburg, TN.

Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Candidate will also be trained to provide accounts payable, accounting, and billing support. Must be willing to work flexible hours and overtime, including some Saturdays.

JOB DETAILS:
  • Pottsville Quarry - Rogers Group Inc - Lewisburg, TN
  • Full-Time
  • Day Shift: approximate shift times of 6:30 a.m. - 4:30 p.m.
  • Wages: Starting at $19.00/hr.
  • Overtime available and extensive medical and retirement benefits are included.
JOB RESPONSIBILITIES:
  • Provide friendly, professional, and thorough customer service
  • Take and input customer orders
  • Answer customer phone calls and inquiries
  • Dispatch products and material for delivery
  • Enter requisitions for purchase orders
  • Process incoming invoices from vendors
  • Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
  • Assist sales staff with customer service responsibilities
  • May be called upon at the discretion of Managers to perform other duties
QUALIFICATIONS
  • High school diploma required
  • Prior experience with accounts payable, general accounting, and billing related tasks - preferred
  • Proficiency with Microsoft Office applications
  • Excellent customer service skills
  • Detail oriented with a high degree of accuracy with the ability to multi-task
  • Ability to work with minimal supervision
  • Excellent communication skills both oral and written
As a Rogers Group employee, you will have access to our competitive company benefits, including:
  • Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
  • Company provided Group Life and Accidental Death & Dismemberment insurance.
  • Retirement 401K account with company contribution and match.
  • Paid Holiday Shutdown period between Christmas and New Years in addition to 7 holidays throughout the year.
  • Paid vacation available after 180-day probationary period and accrued based on years of service.
  • Annual performance-based merit increases.
RGI EEO Statement

An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation or any other protected status. All applications are accepted online at www.rogersgroupinc.com

About Us

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.

All applications are accepted online at www.rogersgroupinc.com.

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