Food Safety and Customer Service Trainer

6 hours ago


Wellesley, Massachusetts, United States Whole Foods Market Full time

At Whole Foods Market, we're committed to providing an exceptional shopping experience for our customers. As a Food Safety and Customer Service Trainer, you'll play a vital role in ensuring that our team members have the skills and knowledge they need to deliver outstanding service and maintain the highest standards of food safety.

About the Role

This is an exciting opportunity to join our team as a Food Safety and Customer Service Trainer. You'll be responsible for training and educating new hires on food safety procedures, customer service standards, and company policies. Your goal will be to ensure that all team members are equipped with the knowledge and skills they need to provide an exceptional shopping experience for our customers.

Key Responsibilities
  • Develop and implement comprehensive training programs for new hires, covering food safety procedures, customer service standards, and company policies.
  • Conduct regular training sessions for existing team members to ensure they're up-to-date on food safety procedures and customer service standards.
  • Collaborate with store managers and other trainers to develop and implement effective training strategies.
  • Maintain accurate records of training completion and participation.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • 6 months of retail experience, preferably in food safety and customer service.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Familiarity with food safety regulations and customer service standards.
What We Offer
  • An estimated salary of $42,000 - $55,000 per year, depending on location and experience.
  • A competitive benefits package, including health insurance, 401(k) matching, and paid time off.
  • The opportunity to work for a company that values employee growth and development.
About Us

Whole Foods Market is a leader in the natural and organic foods industry, with over 500 stores worldwide. We're passionate about providing our customers with the best possible shopping experience, and we're committed to supporting our team members in their career development.


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