Campus Program Operations Coordinator

1 week ago


Wellesley, Massachusetts, United States Babson College Full time
Job Description

We are seeking a highly skilled and organized individual to serve as the primary point of contact for external rentals, programs, conferences, and summer camps at Babson College. This dynamic role requires exceptional customer service skills, strong communication abilities, and the ability to work effectively with diverse groups.

About the Role
  • The External Event Services Specialist will assist in the day-to-day management and support of external rentals, programs, conferences, and summer camps year-round, ensuring seamless execution and high-quality experiences.
  • This role serves as the primary point of contact and on-site event manager for external rentals and programs, providing expert guidance, oversight, and issue resolution as needed.
Responsibilities
  1. Assist the Coordinator and Associate Director, Business Development with scheduling, assignments, and daily activities associated with external programming, safety, and security plans.
  2. Serve as the primary contact during assigned external rentals and events, providing instruction, oversight, and resolving any issues that may arise.
  3. Act as a key holder for various buildings and facilities as needed, ensuring proper access to indoor and outdoor areas by clients, groups, and spectators/family members of event participants.
  4. Responsible for setting up spaces as needed and in alignment with client requests, including but not limited to Athletics facility equipment, tables/chairs/tents, etc.
  5. Maintain effective working relationships with the campus community to support programs, particularly Residential Life, Facilities, Chartwells, and Public Safety.
  6. Assist with the daily operation of camps, programs, and conferences across the Babson campus as directed.
  7. Deliver exceptional customer service to external rental groups.
Requirements
  • Associate's Degree in a related field and at least 1-3 years of experience.
  • Hepatitis B vaccination and training in compliance with OSHA regulations; must maintain both throughout time in the position.
  • Experience with registration systems necessary.
  • Excellent communication and customer service skills.
  • Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies.
  • Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks.
Additional Information

This is a full-time position that requires flexibility to work under all weather conditions, early mornings, evenings, and weekends. A valid unrestricted U.S. Driver's License is required, and successful completion of the College's vehicle training program within the first 60 days of employment is mandatory. Salary range: $45,000 - $55,000 per annum.



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