Desktop Support Specialist
5 days ago
We are seeking a highly skilled and experienced Desktop Support Analyst to join our team at Tekfortune Inc. As a key member of our IT department, you will be responsible for providing top-notch technical support to our customers.
Responsibilities:- Provide hardware and software problem diagnosis and resolution via telephone, email, and chat
- Classify service calls according to specified options
- Route problems to internal 2nd and 3rd level IT support staff using knowledge base articles
- Coordinate with level 2 and 3 support staff to provide hardware and software problem resolution
- Use ServiceNow to document and manage problems and work requests
- 3 years of technical helpdesk or technical call center experience
- Disciplined, systematic problem-solving skills
- Hands-on work experience with Windows Operating Systems
- Knowledge of Active Directory, Exchange, and ITSM ticketing tools
- Ability to troubleshoot remote access issues and provide excellent communication skills
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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Desktop Support Specialist
2 days ago
Charlotte, North Carolina, United States Crescens Full timeJob Title: Desktop Support SpecialistAt Crescens, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for the refresh of hardware, including laptops and desktops, peripherals, and other equipment, to ensure they are current with our company's hardware and security...
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Desktop Support Specialist
4 weeks ago
Charlotte, North Carolina, United States BCForward Full timeJob SummaryWe are seeking a highly motivated Desktop Support Specialist to join our team at BCForward. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop systems, ensuring seamless operation and optimal performance.Key ResponsibilitiesProvide technical support and troubleshooting for...
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Desktop Support Specialist
3 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeJob Title: Desktop Support SpecialistContract: 6 monthsLocation: Onsite – Mecklenburg CountyOverview:We are seeking an experienced Desktop Support Specialist for a 6-month contract to assist with large-scale deployments of Windows 10/11 on Dell computers. This role will involve providing direct support to end users, many of whom may have limited technical...
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Desktop Support Specialist
4 weeks ago
Charlotte, North Carolina, United States BCForward Full timeJob SummaryWe are seeking a highly motivated Desktop Support Specialist to join our team at BCForward. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers and peripherals.Key ResponsibilitiesProvide technical support and troubleshooting for desktop computers, laptops, and...
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Desktop Support Specialist
3 days ago
Charlotte, North Carolina, United States Crescens Full timeCrescens is seeking a skilled Desktop Support Specialist to join our team. The successful candidate will be responsible for ensuring that all company hardware is up-to-date and compliant with our policies. This will involve performing imaging and deployment of laptops, desktops, and peripherals at multiple sites. The ideal candidate will have experience with...
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Desktop Support Specialist
1 week ago
Charlotte, North Carolina, United States CRVA Full timeJob Title: Desktop Support SpecialistAt CRVA, we are seeking a highly skilled and motivated Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Install and...
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Desktop Support Specialist
2 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeDesktop Support Engineer OpportunityWe are seeking an experienced Desktop Support Engineer to assist with large-scale deployments of Windows 10/11 on Dell computers. This role involves providing direct support to end users, many of whom may have limited technical expertise, so strong communication and customer service skills are essential.Key...
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Desktop Support Specialist
4 weeks ago
Charlotte, North Carolina, United States Motion Recruitment Full timeJob Title: Desktop Support EngineerContract: 6 monthsLocation: Onsite – Mecklenburg CountyOverviewWe are seeking an experienced Desktop Support Engineer for a 6-month contract to assist with large-scale deployments of Windows 10/11 on Dell computers. This role will involve providing direct support to end users, many of whom may have limited technical...
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Desktop Support Specialist
2 days ago
Charlotte, North Carolina, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Desktop Engineer to join our team at TEKsystems. As a Desktop Engineer, you will be responsible for coordinating and fulfilling technology moves, adds, and changes in a fast-paced environment.Key ResponsibilitiesCoordinate and fulfill technology moves, adds, and changes in a large enterprise environmentProvide...
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Desktop Support Specialist
24 hours ago
Charlotte, North Carolina, United States Syntricate Technologies Full timeJob Description:As a Desktop Support Engineer at Syntricate Technologies, you will provide day-to-day technical support for hardware and software related systems. Under limited supervision, you will respond to problems through discussion with users, which includes troubleshooting, fault rectification and problem escalation.Key Responsibilities and...
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Deployment and Desktop Support Specialist
3 weeks ago
Charlotte, North Carolina, United States HighCloud Solutions Full timeHighCloud Solutions is seeking highly skilled Deployment and Desktop Support contractors to join our team in Charlotte, NC.Job Summary:We are looking for individuals who can facilitate the refresh of hardware to bring equipment current with county hardware standards and security policies. This includes reimaging existing laptops and desktops, as well as...
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Virtual Desktop Infrastructure Specialist
3 days ago
Charlotte, North Carolina, United States Parallel Partners Full timeJob Title: Virtual Desktop Infrastructure SpecialistWe are seeking a skilled Virtual Desktop Infrastructure Specialist to join our team at Parallel Partners. As a key member of our IT department, you will be responsible for providing Level 3 support for our Citrix and NetScaler environment.Responsibilities:Manage Server and Desktop images for...
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Desktop Support Specialist
2 days ago
Charlotte, North Carolina, United States Axiom Technologies Full timeAbout Axiom TechnologiesAxiom Technologies is a global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.Job OverviewThe Desktop Support Officer role is a key position within our organization, responsible for providing technical support and assistance to...
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Desktop Support Specialist
3 days ago
Charlotte, North Carolina, United States Axiom Technologies Full timeAxiom Technologies: A Global IT Services PartnerWe are a leading provider of IT services to medium to large-scale enterprises. Our team of experts delivers high-quality solutions that meet the evolving needs of our clients.Our Mission: To provide innovative and reliable IT services that drive business success.Our Values: We are committed to equality,...
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Field Support Specialist
2 days ago
Charlotte, North Carolina, United States Dexian DISYS Full timeJob Title: Field Support SpecialistAt Dexian DISYS, we are seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving issues with employee laptop/desktop computers and peripherals.Key Responsibilities:Troubleshoot and...
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Field Support Specialist
1 week ago
Charlotte, North Carolina, United States Dexian Full time{"h1": "Field Support Specialist", "p": "At Dexian, we are seeking a highly skilled Field Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring that their laptop/desktop computers and peripherals are functioning properly. Responsibilities: * Troubleshoot...
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Technical Support Specialist
1 month ago
Charlotte, North Carolina, United States Bayside Solutions Full timePosition: Desktop Support SpecialistContract Type: W2 ContractCompensation: $62,400 - $72,800 annuallyWork Environment: Onsite RoleRole Overview:Assistance with Wi-Fi connectivity issuesSupport for Zebra RFID technologyVoice communication support (VoCollect)Printer management (HP, SATO)Expertise in Windows 11 desktop environmentsProficient troubleshooting...
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IT Support Specialist
5 days ago
Charlotte, North Carolina, United States Syntricate Technologies Full timeJob Description:As an IT User Support Specialist at Syntricate Technologies, you will provide day-to-day technical support for hardware and software related systems. This role involves troubleshooting, fault rectification, and problem escalation under limited supervision.Key Responsibilities:Provide high-level customer service in a dynamic complex...
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Desktop Support Technician II
2 days ago
Charlotte, North Carolina, United States Strategic Systems Full timeJob DescriptionJob Title: Desktop Support Technician IILocation: Strategic SystemsDuration: Contract to HireShift timings: M-F/8-5/Overtime = YES/On-Call = YESPay rate: $25/hr on w2Job Description• Onsite Troubleshooting Dell laptop/desktop PCs.• Working with end-users to resolve issues.• Providing updates to management as needed.• TOP 2 or 3...
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Technical Support Specialist
2 weeks ago
Charlotte, North Carolina, United States Ferretti Search Full timeJob Title: Technical Support SpecialistFerretti Search is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical support to our clients, ensuring a positive experience for end-users.Responsibilities:Provide technical support for hardware, software, and applications,...