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Desktop Support Specialist

2 months ago

Charlotte, North Carolina, United States BCForward Full time
Job Summary

We are seeking a highly motivated Desktop Support Specialist to join our team at BCForward. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers and peripherals.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop computers, laptops, and peripherals
  • Perform routine maintenance tasks, such as software updates and hardware refreshes
  • Deploy new hardware and software to multiple locations
  • Collaborate with other team members to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements
  • Ability to work independently and as part of a team
  • Strong technical skills and knowledge of desktop operating systems and software
  • Excellent communication and problem-solving skills
  • Ability to manage multiple priorities and deadlines
  • High school diploma or equivalent required; degree in computer science or related field preferred
Benefits

BCForward offers a comprehensive benefits package, including major medical, dental, vision, and 401(k) matching. We are an equal-opportunity employer and welcome applications from diverse candidates.