Senior IT Engineer
16 hours ago
We are seeking a highly skilled Senior IT Engineer to join our team at DCG Technical Solutions, LLC. As a Senior IT Engineer, you will be responsible for providing technical expertise and support to our clients, ensuring the smooth operation of their IT systems.
Key Responsibilities:- Provide comprehensive on-site and remote desktop support to address client issues promptly and effectively.
- Collaborate with clients to understand their business objectives and assist in project implementation to achieve those goals.
- Work closely with Project Managers to define project scopes, create plans, and execute technical projects efficiently and within deadlines.
- Act as a Level 2 escalation point for help desk issues, resolving complex technical challenges and providing guidance to junior team members.
- Maintain open and clear communication channels with internal team members to facilitate effective collaboration and knowledge sharing.
- Utilize your extensive experience to set up servers from scratch, demonstrating proficiency with VDI, VMware, Azure, AWS, ESX, and Hyper-V technologies.
- Showcase advanced proficiency in networking technologies such as DHCP, DNS, VPN, switching, firewall, and routing, with a preference for experience with SonicWall devices.
- Apply your expertise in the MSP industry to contribute to the seamless operation and management of client environments, ensuring optimal performance and reliability.
- 7-10 years of proven experience in the IT/MSP industry, with a strong track record of successful project implementations and desktop support.
- Excellent verbal and written communication and interpersonal skills, with a customer-centric approach to problem-solving.
- Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.
We offer a competitive compensation package, including a salary range of $90k and up DOE. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
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