HR Service Advisor
3 weeks ago
Job Summary:
The Human Resource (HR) Service Specialist I provides guidance for moderate to complex human resources questions and executes moderate to complex human resources transactions.
This position will use a case management system to retrieve, create, document and track customer requests.
Performs moderate to complex tasks required to administer and execute human resource programs including but not limited to benefits, payroll, time entry, leave of absence, onboarding/offboarding, rehires as required for leaders, employees, and HR team members
Key Responsibilities:
- Provides solutions to employees, leaders, HR, legal and external partners for complex issues that impact internal policy and regulatory compliance and recommends process updates to maintain compliance
- Provides coaching and feedback to less experienced team members to ensure process and quality standards are consistently followed
Requirements:
- Bachelor's Degree
- Experience with an employee case management system, Documentum, success factors, and SAP-HR
Work Schedule:
(Monday – Friday 8:00 a.m. - EST) occasional overtime may be required. During emergency situations (such as storms), overtime will be required.
NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws.
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