Luxury Automotive Service Specialist
2 weeks ago
indiGO Auto Group stands as a premier name in the automotive industry, celebrated for its unwavering commitment to exceptional customer service and operational excellence. With a portfolio of 24 distinguished dealerships across seven key markets in the United States, we proudly represent an array of prestigious automotive brands including Aston Martin, Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, McLaren, Porsche, Rolls-Royce, Rimac, and Volkswagen.
We are continuously on the lookout for enthusiastic, skilled, and driven professionals to enhance our elite team. Each dealership operates collaboratively, striving to deliver the highest standards of service to our valued customers. Join us in our mission to uphold the excellence of luxury automotive brands and the remarkable individuals who represent them.
Position Overview:
We are currently seeking a full-time Luxury Automotive Service Specialist to become a vital part of our Porsche St. Louis team. This role presents an exciting opportunity to thrive in a dynamic environment, equipped with state-of-the-art facilities, alongside a team that shares a profound passion for the esteemed Porsche brand.
What We Provide:
- Attractive compensation package
- Performance-based bonuses
- Relocation support
- 401(k) plan with company match
- Climate-controlled workshop
- Comprehensive factory training
- Provided Snap-on Toolboxes
- Extensive insurance options including medical, dental, vision, life insurance, health savings account, and flexible spending account
- Modern, cutting-edge facilities and equipment
- Collaborative and supportive team environment
- Career advancement opportunities within a growing organization
- Paid time off including vacation, sick leave, and holidays
- Receive and prioritize service requests from dispatchers, advisors, or team leaders.
- Conduct thorough diagnostics and communicate findings to management for approval.
- Review vehicle service history and relevant factory bulletins, focusing on outstanding campaigns.
- Document proposed and additional work on appropriate platforms.
- Upon authorization, request necessary parts from the inventory and manage returns as needed.
- Complete authorized repairs and maintain detailed records of work performed.
- Conduct test drives as required and ensure vehicles are returned in pristine condition.
- Notify relevant personnel upon job completion and provide final notes on any additional recommendations.
- Engage in ongoing training and maintain records of completed courses and certifications.
- Adhere to all safety protocols and regulations, particularly regarding hazardous waste disposal.
- Maintain a clean work area and ensure the proper care of personal and shop tools.
- 1-2 years of experience as a Service Technician is required.
- Experience with Porsche or other high-end brands is highly preferred.
- Ability to lift up to 50 pounds.
- Completion of a technical training program or factory apprenticeship.
- Strong verbal and written communication skills.
- Self-driven and detail-oriented.
- Positive and proactive attitude.
- Exceptional organizational skills with a keen attention to detail.
- Commitment to delivering high-quality work.
- Willingness to undergo drug testing and background checks.
indiGO Auto Group is an equal opportunity employer, committed to a diverse and inclusive workplace free from discrimination and harassment of any kind.
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