Internal Communications Specialist

1 week ago

Oklahoma City, Oklahoma, United States Humana Full time
Job Title: Internal Communications Lead

Become a part of our caring community and help us put health first. Humana's Corporate Communications organization is seeking an Internal Communications Lead who will support IT to join the Internal Communications Team. In this role, you will have the opportunity to step into the position of senior counselor on engagements with high-profile partners executing business-driving decisions.

Key Responsibilities:
  • Lead communications strategy for various initiatives within Humana IT, implementing communications tactics that prioritize message delivery and employee engagement both within the team and to the broader organization.
  • Advise teams and leaders on best practices and proven internal communication approaches that enable successful transformation, and deliver the tactical plans and communications materials to support them.
  • Counsel business partners on communication strategies and execution, recommending innovative ways for teams to connect with internal and external stakeholders.
  • Develop change communication strategies, plans and narratives to drive message alignment and consistency across IT and the enterprise.
  • Establish discipline around measurement and reporting outcomes, setting and measuring against KPIs to inform decision making and measure success.
  • Execute digital content strategy and manage digital content across various channels.
  • Produce executive-level communications and events.
  • Translate IT strategy into effective messaging that aligns with broader Humana goals, inspires IT associates and establishes IT as a thought leader in the digital space.
  • Serve as an IT communications subject matter expert and consultative resource for the broader Corporate Communications Team.
  • Develop and maintain collaborative relationships with Corporate Communications colleagues, cross-functional business teams and company leadership.
  • Present exceptional writing, presentation and project management skills with keen attention to detail across all tasks and deliverables.
  • Demonstrate a strong track record of developing successful strategies and content for multiple internal communication channels.
Requirements:
  • Bachelor's degree or higher in journalism, communications, public relations or relevant field.
  • 10+ years of recent experience in corporate, employee or technology communications focused on driving enterprise-wide change and transformation.
  • Must be passionate about contributing to an organization focused on continuously improving employee experiences.
  • Must be able to work Eastern Standard Time business hours.
Preferred Qualifications:
  • Experience with technology communications or other large-scale change and transformation work within a corporate, healthcare or agency setting.
  • Background in health care communications.
About Humana:

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Humana is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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