Grocery Assistant

2 weeks ago

Dubuque, Iowa, United States Natural Grocers Full time
Job Summary

We are seeking a highly motivated and detail-oriented Grocery D/F Bulk Assistant to join our team at Natural Grocers. As a key member of our Grocery and Dairy/Frozen departments, you will be responsible for providing exceptional customer service, maintaining accurate inventory levels, and ensuring a positive shopping experience for our customers.

Responsibilities
  • Provide World Class Customer Service as a top priority, ensuring a positive shopping experience for all customers.
  • Assist the department managers in ordering for the grocery, bulk, dairy, and frozen departments, maintaining accurate inventory levels, and minimizing shrink.
  • Merchandise shelves, endcaps, and dynamic displays to create an inviting and full shopping experience.
  • Assist in managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Conduct active and passive demos to engage customers and promote products.
  • Work with the department managers to address performance issues within the department and support store opening and closing activities.
  • Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
  • Maintain the safety and security of customers and employees, adhering to company standards and policies.
Requirements
  • High School diploma, GED, or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
  • Excellent customer service skills, with a focus on providing a positive shopping experience.
  • Highly organized with great attention to detail, ability to manage changing priorities, and stay focused on tasks.
  • Ability to take direction and follow through on tasks and responsibilities.
Benefits

Natural Grocers offers a comprehensive benefits package to our Crew members, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays – Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
Diversity Statement

Natural Grocers is committed to creating an inclusive and diverse work environment, where all Crew members feel valued and empowered to contribute their unique perspectives and experiences.

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