Grocery Assistant

We are seeking a highly motivated and detail-oriented Grocery D/F Bulk Assistant to join our team at Natural Grocers. As a key member of our Grocery/Bulk and Dairy/Frozen departments, you will be responsible for providing exceptional customer service, maintaining accurate inventory levels, and ensuring a positive shopping experience for our customers.

• Provide World Class Customer Service as a top priority, ensuring a positive shopping experience for all customers.
• Assist the department managers in ordering for the grocery, bulk, dairy, and frozen departments, maintaining accurate inventory levels, and minimizing shrink.
• Merchandise shelves, endcaps, and dynamic displays to create an inviting and full shopping experience.
• Assist in managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
• Conduct active and passive demos to engage customers and promote products.
• Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
• Maintain the safety and security of customers and employees.
• Answer customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support.
• Continually increase product knowledge to provide expert advice to customers.
• Use SAP and inventory management software, emailing and utilizing other IS programs as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays.

• High School diploma, GED, or equivalent preferred.
• 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and stay focused on tasks.
• Possess a sense of urgency in completing tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

Natural Grocers offers a comprehensive benefits package to our Crew members, including:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Natural Grocers is committed to creating an inclusive and diverse work environment where all Crew members feel valued and empowered to contribute their unique perspectives and experiences.

The Grocery D/F Bulk Assistant position requires the ability to:

• Constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.
• Frequently push or pull up to 15 lbs. and occasionally push or pull lbs.
• Use both arms and both hands with full range of motion.
• Occasionally use the computer for data entry and use of mouse.
• Constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Frequently reach above chest.
• Occasionally sit, squat, kneel, and climb as needed.

The position also requires working in a fast-paced environment with occasional exposure to dust, fumes, and congested worksite.