North American Customer Experience Intern

24 hours ago


Niles, Illinois, United States Shure Full time
Customer Experience Internship Opportunity

Shure is seeking a highly motivated and customer-focused individual to join our North American Customer Experience team as an intern. This 12-week internship program is designed to provide undergraduate and graduate students with hands-on experience in customer success, support, and sales.

Key Responsibilities:

  • Provide world-class service to customers through proactive outreach and issue resolution.
  • Develop creative solutions to complex customer issues and concerns.
  • Assist with pre-sales leads and tasks to identify customer needs and opportunities.
  • Be a first point of contact for incoming inquiries and provide timely and effective responses.
  • Collaborate with cross-functional teams to deliver an elevated customer experience.

Requirements:

  • Pursuing a degree in Business Administration, Communications, Psychology, or related field.
  • Strong organizational skills, attention to detail, and ability to work in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

About Shure:

Shure is a leading global manufacturer of audio equipment known for quality, reliability, and durability. Our mission is to be the most trusted audio brand worldwide, and we strive to create an inclusive, diverse, equitable, and accessible work environment.



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