Customer Quality Assurance Specialist
5 days ago
At Woodward, we are committed to creating an inclusive and rewarding workplace for all our members. We believe that diversity, inclusion, and belonging are essential to our success, and we are dedicated to making a positive impact in our communities.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and inclusive work environment
- Recognition and rewards for outstanding performance
Job Summary:
The Customer Quality Engineer II will be responsible for acting as the voice of the customer and serving as the quality liaison through frequent customer contact. This role will work under moderate to low-level supervision and seek direction/guidance on unique or difficult problems.
Key Responsibilities:
- Act as the customer advocate within Woodward processes and systems
- Monitor and track customer quality data
- Drive root cause analysis and problem-solving utilizing Six Sigma methodology and Woodward Quality Management System processes
- Ensure adequacy of documents and interfaces with customer for required validation documentation
- Lead and follow up on internal and external quality audits as required
Requirements:
- 2-year associate degree in a technical field
- 2-5 years of quality engineering experience with a 2-year associate degree
- Green Belt or Black Belt trained
- Demonstrates the ability to regularly utilize Six Sigma principles, tools, and methodology
What We're Looking For:
We are seeking a highly motivated and experienced quality engineer who is passionate about delivering exceptional customer service and driving quality improvements. If you are a team player with excellent communication skills and a strong understanding of quality principles, we encourage you to apply.
Woodward is an Equal Opportunity Employer
EO/AA/M/F/Disabled/Protected Veterans
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