Housing Choice Voucher Program Specialist

4 weeks ago


St Louis MO USA, United States St. Louis Housing Authority Full time

Job Summary:

This is a non-exempt position responsible for the processing of assigned applicants and participants for the Housing Choice Voucher program, processing unit owner-related documents for new admission and moves within the Housing Choice Voucher program in a manner that provides responsive customer service, accurate information, and complies with program requirements.

Key Responsibilities:

  • Process unit owners' documents for new units within the Housing Choice Voucher program, including Request for Tenancy Approval (RFTA), leases, Housing Assistant Payment (HAP) contracts, proof of ownership, and other SLHA forms.
  • Prepare and organize documents for conducting applicant briefing interviews and verify applicants to determine the necessary data to process eligibility, complaints, and other program requirements.
  • Verify and correctly determine annual adjusted income for each applicant with an accuracy rate of 95% or greater.
  • Correctly determine the tenant rent for each applicant with an accuracy rate of 98% or greater.
  • Assist in reviewing the waiting list by verifying specific waiting list information, including client status, housing status, and preference point assignment.
  • Accurately enter and retrieve data from the SLHA computer system in a manner that produces an accuracy rate of 98% for transmission of the data to HUD on the PIC system and produces timely accurate payments to landlords.
  • Provide information to applicants, participants, and landlords regarding the requirements of the Housing Choice Voucher program in a manner consistent with the HUD requirements and SLHA policies and requirements.
  • Maintain attendance in accordance with SLHA Personnel Policy requirements.
  • Provide reports and information in accordance with supervisor's or director's request.
  • Communicate clearly both verbally and in writing, complete all reports legibly.
  • Perform accurate mathematical computations.
  • Have good spelling and grammatical skills.
  • Use a personal computer and various software packages.
  • Have the ability to type 30 wpm.
  • Have and maintain a current driver's license and be insurable under the Authority's automobile insurance.


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