Medical Record Retrieval Specialist
3 weeks ago
Job Summary:
We are seeking a detail-oriented and motivated individual to join our team as a Medical Record Retrieval Specialist. This role involves calling physician's offices and hospitals to request medical records, with all communication documented both on paper and within our in-house computer system.
Responsibilities:
* Establish communication with custodians of record based on order priority
* Make regular and persistent phone calls to complete each order timely
* Enter updates into the ABI computer system to document all conversations with custodians, all progress of orders, and all tracking of orders
* Maintain an organized rotation of all work orders in possession to ensure orders are called according to priority
* Provide quality control for all incoming records when matching to a work order
* Schedule field jobs accurately and completely
* Report daily productivity numbers to immediate supervisor
Requirements:
* High school graduate and/or GED equivalent
* Prior work experience in customer service, a call center, medical, legal, or insurance claims office
* Ability to type 35 wpm
About Us:
Choice Legal is a successful, growing, medical records retrieval company in the Tampa Bay area. We work closely with attorneys to obtain records for legal purposes. We offer a fast-paced team atmosphere with competitive benefits, paid time off, and 401k. We are an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.
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