Customer Partner

1 day ago


St Charles, United States Trust Housing Association Full time

Are you looking for an exciting and challenging role in a progressive Housing Association?

Trust has a new and exciting opportunity for a part time Customer Partner (Landlord). This is a Housing Officer role based at our Wishaw office but on a hybrid basis of home/office working. You will be supporting our customers who are located in Wishaw, North Lanarkshire.

As the face of Trust to our customers, you will be driven and enthusiastic, with a passion for delivering an exceptional front line housing management service. A familiar face within the neighbourhoods in which you operate, you will be empowered to make the right decision at the right time, ensuring seamless service delivery, right first time for every customer.

With a good working knowledge of the housing sector, including experience of arrears management, void and allocations, estate management and anti-social behaviour. You will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications.

In return for your enthusiasm and commitment we will offer you: -

· 21 hours per week with flexi-time on a permanent contract, working Wed/Thurs/Fri

· Competitive salary of £23, – £25, per annum

· Car Allowance of £ per month

· Access to paid training & continued personal development

· A choice of pension scheme with employer contributions

· Generous holiday entitlement

About Trust Housing

Trust Housing Association is a national housing, support, and care provider, offering a range of accommodation and support services. We have over properties across 23 local authority areas from the Highlands and Islands to Dumfries & Galloway.

If you have the necessary skills, experience, and drive to deliver exceptional customer experiences and would like to be part of our future delivering our new exciting and innovative strategy we would love to hear from you.


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