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Administrative Support Specialist
2 months ago
Position: Receptionist for Patient Services
Company: Bodyworxpt
Experience Level: Mid-level
Overview:
We are seeking a warm and welcoming Receptionist for Patient Services. As the initial point of contact for our clients, we value a friendly demeanor combined with a meticulous and disciplined approach. The ideal candidate will possess the ability to navigate minor challenges that may arise during daily operations.
Key Relationships:
This role will report directly to the Office Manager and will collaborate closely with physical therapists, therapy assistants, fellow receptionists, therapy technicians, and patients.
Core Responsibilities:
- Process all copayments and required financial transactions.
- Coordinate patient scheduling for upcoming appointments.
- Welcome and greet patients and visitors with a positive attitude.
- Handle all incoming calls and redirect them appropriately.
- Make necessary outbound calls as required.
- Manage supply orders as needed.
- Perform scanning, faxing, and printing of documents.
Qualifications:
The ideal candidate should possess a high school diploma, with a preference for a professional administrative assistant certification. A minimum of three years of experience in office or clerical roles is required, along with proficiency in computer skills and medical billing. Excellent verbal and written communication skills are essential for effectively interacting with patients and other professionals. Familiarity with filing systems and office equipment, including fax machines, copiers, and multi-line phone systems, is also necessary.
Work Environment:
The position is situated in a standard office setting, where exposure to infections, contagious diseases, and confidential patient information may occur.
Physical Requirements:
The role involves frequent standing, walking, and sitting, with occasional crouching and reaching. Continuous manual dexterity (e.g., typing), along with effective speaking and hearing abilities, is required.
Hours: 40 Hours