Customer Service Representative

2 days ago

Oakland, California, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring seamless transactions in our fast-paced environment.

Key Responsibilities
  • Build strong relationships with customers to drive repeat business and foster a loyal customer base.
  • Review, validate, and process customer transactions with accuracy, including check cashing, money transfer, and customer payments.
  • Proactively identify opportunities to maximize customer success by offering personalized financial services that meet their needs.
  • Enter and maintain customer information with precision and integrity into our Point-of-Sale (POS) system.
  • Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.
  • Maintain a clean and organized store environment, adhering to our high standards of cleanliness and appearance.
  • Uphold compliance with Company policies and procedures, as well as all relevant local, state, and federal laws and regulations.
  • Engage in ongoing training and stay up-to-date on our evolving products and processes.
Requirements
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Professional demeanor with customers and peers.
  • Meticulous attention to detail and ability to accurately enter data.
  • Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems.
  • Must be at least 18 years of age.
  • Background check required (subject to applicable law).
  • Ability to meet the physical demands of the position, which include standing for long periods and moving around the store.
Preferred Qualifications
  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling, cash drawer/vault management experience.
  • Bilingual (English/Spanish) is a plus and may be required for certain locations.
What We Offer
  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
  • Performance-based career advancement.
  • Multiple coverage choices for medical insurance, including free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment).
  • A diverse culture and inclusive environment.
  • A relaxed, business casual dress code that includes jeans and sneakers.

  • Customer Service Representative

    1 day ago

    Oakland, California, United States Old Dominion Freight Full time

    Customer Service RepresentativeOld Dominion Freight Line is seeking a highly skilled Customer Service Representative to join our team. As a key member of our service center, you will provide exceptional customer service and support to our internal and external customers.Responsibilities:Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    17 hours ago

    Oakland, California, United States DOWNTOWN AUTO CENTER Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Downtown Auto Center, we value our employees and treat them like family. Our ongoing training programs, advancement opportunities, and progressive culture make us a great place to work. We promote from within and want to help your career grow without affecting your...

  • Customer Service Representative

    1 day ago

    Oakland, California, United States Downtown Toyota of Oakland Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Downtown Auto Center, we value our employees and treat them like family. Our ongoing training programs, advancement opportunities, and progressive culture make us a great place to develop your career. We want to help your career grow without impacting your personal...

  • Customer Service Representative

    3 days ago

    Oakland, California, United States Transdev Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Transdev. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesAnswer...

  • Customer Service Representative

    7 days ago

    Oakland, California, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

  • Customer Service Representative

    5 days ago

    Oakland, California, United States Downtown Toyota of Oakland Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Downtown Toyota of Oakland. As a key member of our team, you will be responsible for providing exceptional customer service, managing appointments, and handling customer transactions.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Representative

    1 week ago

    Oakland, California, United States Grocery Outlet Full time

    About Grocery OutletWe are a leading retailer of grocery products, committed to providing our customers with the best possible shopping experience. Our mission is to touch lives for the better, and our vision is to be the first choice for bargain-minded consumers in the U.S.About the RoleThe Customer Service Representative at Grocery Outlet is a key member...

  • Customer Service Representative

    4 weeks ago

    Oakland, California, United States Transdev Full time

    Position: Customer Service RepresentativeSalary:$19.00 per hour, DOQClassification: Full-Time, Regular, Non-exemptAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a...

  • Customer Service Representative

    2 days ago

    Oakland, California, United States Transdev Full time

    About TransdevTransdev is a leading provider of transportation services, operating in 19 countries and employing over 110,000 team members worldwide. Our mission is to empower the freedom to move every day through safe, reliable, and innovative solutions that serve the common good.The PositionWe are seeking a Customer Service Representative to join our team...

  • Customer Service Representative

    6 days ago

    Oakland, California, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our Front-End team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Assist...

  • Customer Service Representative

    1 week ago

    Oakland, California, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our Front-End team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Assist...

  • Customer Service Representative

    2 days ago

    Oakland, California, United States Salvationarmytucson Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Salvation Army Tucson. As a Front Desk Associate, you will be responsible for providing exceptional customer service, ensuring the safety and security of our clients, and maintaining a clean and organized work environment.Key...

  • Customer Service Representative

    18 hours ago

    Oakland, California, United States Costa Auto Care and Tire Full time

    {"Job Title": "Customer Success Representative", "Job Description": "Key Responsibilities:Ensure customer satisfaction by utilizing retention marketing tools to maintain and repair vehicles at our top-rated shop.Make thank you calls to customers to express appreciation for their business.Conduct daily Repair Order (RO) audits to ensure accuracy and...

  • Customer Service Representative

    4 days ago

    Oakland, California, United States Chevron Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring accurate sales transactions.Key...

  • Customer Service Representative

    2 days ago

    Oakland, California, United States Kaiser Permanente Full time

    Job Summary:The Customer Service Representative/Healthcare Receptionist is a vital member of the Kaiser Permanente team, responsible for providing exceptional patient care and administrative support. As a key liaison between patients and healthcare professionals, this role requires strong communication and interpersonal skills.Key Responsibilities:Greets and...

  • Customer Service Representative

    2 weeks ago

    Oakland, California, United States Altais, Inc. Full time

    About Our CompanyAltais, Inc. is a leading provider of innovative healthcare solutions, dedicated to revolutionizing the clinical support landscape for physicians, patients, and the medical community.About Your TeamYou will be part of our dynamic Care Management team, a high-performing and fast-growing group within one of the most recognized medical groups...

  • Customer Service Representative

    2 weeks ago

    Oakland, California, United States DOWNTOWN AUTO CENTER Full time

    Job SummaryDowntown Auto Center is a dynamic and family-oriented workplace that values its employees and provides opportunities for growth and development. As a Front Desk Representative, you will be the first point of contact for our customers and will play a crucial role in creating a positive and welcoming experience for them.Key ResponsibilitiesAnswer...

  • Customer Service Representative

    2 days ago

    Oakland, California, United States YMCA Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our dynamic fitness branch membership team at the YMCA. As a key member of our team, you will play a vital role in delivering exceptional service to our members, promoting membership and programs, and maintaining a clean and organized lobby area.Key Responsibilities:Member...

  • Front of House Cashier/Customer Service Representative

    1 week ago

    Oakland, California, United States Hotboys Inc Full time

    Job Title: Front of House Cashier/Customer Service RepresentativeAbout Us:Hotboys Inc is a fast-paced, community-driven restaurant that serves amazing fried chicken. We are looking for a friendly and reliable Front of House Cashier/Customer Service Representative to join our team and provide excellent service to our customers.Job Summary:We are seeking a...

  • Customer Service Representative/Cashier

    1 week ago

    Oakland, California, United States Chevron Full time

    Job SummaryChevron Stations Inc. is seeking a highly skilled and customer-focused Customer Service Representative/Cashier to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...