Retail Client Liaison

2 weeks ago


Annapolis, Maryland, United States CVS Health Full time

**Job Description:** As a Customer Service Representative at CVS Health, you will play a critical role in delivering exceptional customer service and support to our clients. You will handle a high volume of complex inbound calls, providing accurate and timely responses to client inquiries and collaborating with cross-functional teams to resolve client issues and concerns.

 

About the Team:

You will be part of a dynamic team that is passionate about delivering exceptional customer service and support. Our team members are committed to continuous learning and development, and we offer ongoing training and development opportunities to enhance your skills and knowledge.

 

Responsibilities:

  • Handle a high volume of complex inbound calls from clients and stakeholders.
  • Provide accurate and timely responses to client inquiries.
  • Collaborate with cross-functional teams to resolve client issues and concerns.

 

Requirements:

  • Bachelor's degree in a related field (e.g., business, communications).
  • Minimum 1 year of experience in customer-facing roles or call centers.
  • Excellent communication and problem-solving skills.

 

What We Offer:

  • A competitive salary range of $45,000 - $65,000 per annum.
  • A comprehensive benefits package including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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