Automotive Sales and Customer Experience Representative

7 days ago


Annapolis, Maryland, United States Asbury Automotive Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Consultant. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

About Us

Koons Automotive Group is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We pride ourselves on our innovative approach to car sales, using cutting-edge technologies like Clicklane to provide an unparalleled customer experience.

Key Responsibilities
  • Contact and communicate with customers to identify their needs and preferences
  • Built strong relationships with customers to establish a network of referrals and loyal clients
  • Answer internet leads and provide product information via email within the required time frame
  • Handle sales phone calls and schedule appointments for customers
  • Confirm appointments and follow up with customers after the sale
  • Conduct test drives and vehicle walk-arounds with customers
Requirements
  • Prior experience in sales, customer service, or call center environments
  • Strong computer and phone skills, including proficiency in CRM software
  • Motivation to succeed and meet sales targets
  • Excellent customer service skills and ability to create lasting relationships
  • Bi-lingual skills a plus
Benefits
  • $15 per hour plus 100% commission
  • Paid holidays and paid time off
  • Deferred holiday pay match
  • Paid training and career development opportunities


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