Senior Director Owner Billing Professional

4 days ago


Cleveland, Ohio, United States Flexjet Full time
About This Opportunity

At Flexjet, we are seeking an experienced leader to oversee the Owner billing process. As a Senior Director Owner Billing Professional, you will play a crucial role in ensuring timely and accurate billing for our Owners.

Job Summary

This position is responsible for leading daily/weekly/monthly billing cycle activities, including invoice processing, utilization reports, revisions, and quality assurance checks. You will also be responsible for handling accounts receivable inquiries, communicating with Owners on their account balances and discrepancies, and collecting past due balances.

Key Responsibilities:
  • Develop and execute strategies to improve billing efficiency and accuracy
  • Lead teams to resolve complex billing issues and ensure compliance with Owner's contracted agreements
  • Collaborate with Owner Services Leadership to address Owner concerns and develop corrective plans
  • Partner with Contracting, Sales, and Redemptions Leadership teams to deliver a seamless Owner experience
  • Oversee internal controls and processes, and assist in month-end and periodic close reconciliations
Requirements:
  • Bachelor's or Associate's degree in a related field, or equivalent experience
  • Minimum 2-3 years of Customer-facing leadership experience in a high-end service environment
  • Experience with Oracle suite and Microsoft Office Suite Applications (Excel, Outlook, etc.)
  • High proficiency with communication and problem resolution skills
Benefits:
  • A competitive salary range $120,000 - $180,000 per year
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
What We Offer:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our team members enjoy a positive and supportive work environment, with opportunities for growth and development.



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