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Customer Support Specialist I
2 months ago
At HomeTeam, we focus on our people and equip them with the necessary tools, support, and training to deliver an outstanding customer experience. Our friendly work atmosphere values and rewards excellent performance, ensuring that every customer interaction is positive and fulfilling. If you take pride in surpassing customer expectations, you might be the perfect fit for our team.
Participate in our straightforward application process from your mobile device.
Key Responsibilities:- Provide exceptional customer support to boost satisfaction and loyalty.
- Engage effectively with both internal teams and external clients.
- Supply information to potential customers and assist with service initiation.
- Address questions, resolve problems, and manage customer accounts proficiently.
- Handle billing inquiries and discrepancies with professionalism.
- Maintain accurate customer records in our database.
- Refer complex issues to supervisors when necessary.
- Competitive hourly wage of $15.
- Weekends are free.
- Comprehensive benefits package available.
- 401(k) plan with employer matching.
- Paid time off, holidays, and discounts for employees.
- Tuition reimbursement and opportunities for career advancement.
- Bonuses for employee referrals and recognition for exceptional work.
- Leading expertise in pest management.
- Over 2 million services conducted each year.
- Exclusive pest control technology featuring the unique Taexx system.
- Stability and growth as part of a well-established company.
Essential Requirements:
- A minimum of 1 year of experience in customer service.
- Basic computer skills and understanding.
- Proficient use of company telephone systems.
- High school diploma or equivalent qualification.
Physical Requirements:
- Able to meet job demands and perform duties safely.
We encourage all qualified candidates, including those with diverse backgrounds and experiences, to consider this opportunity.
