Customer Support Specialist Seasonal Roles: 1st or 2nd Shift

4 weeks ago


Jacksonville, Florida, United States HC Brands Full time
Customer Support Specialist Seasonal Roles: 1st or 2nd Shift

We are seeking a highly motivated and organized Customer Support Specialist to join our team on a seasonal basis. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone and chat. You will also be responsible for processing orders, resolving issues, and maintaining a thorough knowledge of our products and services.

Key Responsibilities:

  • Respond to customer inquiries via phone and chat
  • Process orders and resolve issues in a timely and efficient manner
  • Maintain a thorough knowledge of our products and services
  • Collaborate with the team to resolve complex issues

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to learn new systems and processes quickly

What We Offer:

  • A competitive hourly rate
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About HC Brands:

HC Brands is a leading provider of personalized products and services. We are committed to delivering exceptional customer service and building strong relationships with our clients. If you are a motivated and organized individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.



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