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Head of Customer Success and Growth

2 months ago


Atlanta, Georgia, United States Intuit Full time
Job Title: Leadership Role in Customer Account Management and Strategy

Intuit is a global technology company that powers prosperity for consumers, small businesses, and the self-employed. As a leader in the industry, we're committed to innovation, customer centricity, and creating a top workplace.

About the Role

We're seeking a seasoned leader to head our customer success and growth team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive customer success, engagement, revenue expansion, and churn reduction.

About Intuit

Intuit is a global technology company that powers prosperity for consumers, small businesses, and the self-employed. We're committed to innovation, customer centricity, and creating a top workplace.

About the Ideal Candidate
  • Leadership experience building and scaling customer account management teams.
  • Strategic thinker with exceptional leadership qualities, including grit, composure, and clear decision-making frameworks.
  • Talent magnet with the ability to attract and develop best-in-class talent and lead a high-performing team culture.
About Diversity and Inclusion

Intuit's commitment to diversity and inclusion is core to our values and mission. We believe that a diverse workforce is essential to developing empathy and accelerating innovation to solve our customers' biggest problems.

What You'll Bring
  • Exceptional leadership qualities and experience in customer account management.
  • Strategic thinking and ability to navigate and influence across multiple functions.
  • Talent development and management skills to lead a high-performing team culture.
How You'll Lead

You'll lead a highly passionate account management team to deliver exceptional business outcomes for our customers. Your focus will be on developing and implementing strategies to drive customer success, engagement, revenue expansion, and churn reduction.