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Patient Access Coordinator

2 months ago

Menlo Park, California, United States Colorado Center For Reproductive Medicine Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Coordinator to join our team at Colorado Center For Reproductive Medicine. As a Patient Access Coordinator, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet and register patients, answering any questions or providing general information.
  • Scan insurance cards, picture identification, and prior medical records.
  • Process co-pays, procedure pre-payments, and past due balances prior to scheduled services.
  • Schedule or reschedule patient appointments, identify no-shows, and communicate schedule changes.
  • Monitor correspondence and complete eligibility work queues.
  • Protect confidential information and patient medical records.
  • Answer phone calls, take messages, and forward as needed.
  • Contact patients missing new patient paperwork and mail patient information and education materials.
  • Maintain lobby appearance and ensure the building is locked and secured at close of business.
Requirements
  • High School Diploma or GED required.
  • 1+ year administrative experience required.
  • Previous experience in reproductive medicine or women's health preferred.
  • Prior experience with Athena preferred.
  • Ability to work weekends, evenings, and holidays on a rotating basis.
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan with company match, and paid time off.

We are an equal-opportunity employer and welcome applications from diverse candidates.