Security Operations Center Operator
4 weeks ago
Allied Universal, a leading security and facility services company, offers a rewarding career as a Security Operations Center Operator. In this role, you will be part of a dynamic and inclusive team that fuels a culture of excellence in our communities and customers we serve.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, and more for most full-time positions.
Job Responsibilities- Monitor and respond to security, communications, and fire/life safety systems within the designated region.
- Proactively monitor surveillance cameras and CCTV remote viewer programs, and respond to security/life safety system alarms.
- Answer and respond to events and situations received over regular and emergency phones and intercoms, providing clear guidance and direction to employees and security staff during emergencies.
- Serve as the liaison between all departments and the security department, handling complaints and unusual/critical event information in a timely manner.
- Accurately document routine and unusual events occurring on or near the facilities, maintaining control of all equipment and keys in the Control Room.
- Complete task work orders for all reported maintenance needs, and inform the Shift Supervisor/Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems.
- A high school diploma or equivalent is required.
- Licensing requirements are subject to state and/or local laws and regulations, and may be required prior to employment.
- One or more of the following qualifications are preferred:
- Service in Military Occupational Specialty related to law enforcement, security, or any support role in a Combat Zone.
- Graduate of a Certified Public Safety Academy in the law enforcement, adult corrections, or firefighter field.
- Bachelor's degree in protective services, business, or related field.
- A minimum of 8 or more years of active service in any military branch.
- Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service.
- 2 years of work experience in public sector dispatch or emergency operations center.
- 2 years of verifiable data center security experience.
- 3 years of verifiable private/corporate security experience.
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran.
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