Community Health Advocate

2 weeks ago


Orlando, Florida, United States GroundGame Full time
Job Summary

GroundGame Health is seeking a highly motivated and detail-oriented Community Care Worker to join our team. As a Community Care Worker, you will play a critical role in closing the health equity gap by providing population health services to assigned clients.

Key Responsibilities:

  • Provide population health services to assigned clients on an ongoing and emergency basis, utilizing platform/software and proprietary data management system.
  • Develop and maintain an accurate and thorough knowledge of all program requirements, including HIPAA and GGH's confidentiality policies.
  • Organize and document daily schedule to inform supervisor of activities, and adhere to safety protocol.
  • Comply with HIPAA and GGH confidentiality policies and report any potential issues immediately.
  • Develop and maintain knowledge of community resources available to assist clients, and work with other departments to acquire knowledge of community resources available.
  • Communicate with supervisor on a daily basis, and as needed, to report all areas of concern/issues/incidents to the State Account Manager.
  • Serve as an example of GGH Standard of Excellence by exemplifying GGH vision and goals.
  • Demonstrate professionalism in relationships with customers/co-workers/supervisors to build rapport while refraining from inappropriately familiar personal relationships.
  • Complete and attest to accuracy of payroll records and submit for review and processing according to GGH schedule.

Requirements:

  • Associates Degree in social work, or related field, or High school diploma, or general education degree (GED); and four years of related experience and/or training in healthcare and/or customer service position utilizing advanced technology tools including customized software systems.
  • Two years of experience and/or additional education in social work or related field. Knowledge of medical terminology and/or experience in a customer service position preferably in healthcare setting or Certified as a Community Health Worker.
  • Must possess and provide annually valid driver's license and documentation of current automobile insurance at agency-specified levels. Must be available to work 5:00 pm - 8:00 pm and some weekends.


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