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Assistant Director of Facility Operations

2 months ago

Austin, Texas, United States Greater Austin Performing Arts Center, Inc. dba Long Center Full time
Job Summary

The Assistant Director of Facility Operations is a key member of the Long Center team, responsible for managing the Facilities and Housekeeping teams. This role requires a strong leader who can assist in planning and maintaining the campus and its systems, ensuring consistent and professional performance.

Key Responsibilities
  • Implement organizational directives, policies, and procedures to ensure efficient operations and programs for facilities management.
  • Coordinate comprehensive preventative and routine maintenance programs for the overall facility and mechanical systems, consistent with budget and needs.
  • Manage teams in the Facilities, Housekeeping, and Operations Departments to effectively and efficiently coordinate activities for all assigned functional areas of responsibility.
  • Develop, implement, and refine departmental systems and goals that support both the day-to-day and long-term objectives of the facility.
  • Promote a culture of safety by implementing and ensuring adherence to emergency procedures, including fire, medical, evacuation, weather response, and alarm systems.
  • Collaborate across departments to support the planning, staffing, and execution of events and operations.
  • Assist in the development of the annual budget and forecast for all facility support systems and teams.
  • Ensure prompt and cost-effective solutions for unexpected maintenance requirements.
  • Recommend modifications, improvements, and replacements for existing equipment and physical plant facilities.
  • Support the planning and management of annual capital improvement projects, ensuring projects are on time and within budget.
  • Manage and oversee facility service contracts and contractors, administer RFPs, negotiate contracts, and ensure fulfillment in scope of work.
  • Develop and implement training and individual goal setting to support team development and retention.
Requirements
  • Bachelor's degree in architectural design, civil or mechanical engineering, construction, management, or other related discipline required.
  • Thorough knowledge of operations and procedures involved in the management of large, complex facilities, with a minimum of three (3) years' progressive management/leadership experience in one or more of the following types of facilities: performing arts theatres, urban civic centers, conference hotels, or convention facilities.
  • Five (5) years of progressive experience leading a multidisciplinary team of facility personnel.
  • Demonstrated knowledge of project management, budget administration, procurement, and coordination of people and resources.
  • Knowledge of modern safety and security procedures and methods applicable to high-traffic, public facilities.
  • Demonstrated ability to project calm, decisive leadership in high-pressure situations.
  • Demonstrated successful experience planning and overseeing regulated environmental and public safety operations (OSHA, building and fire code compliance, parking and transportation systems).