Customer Service Specialist

2 weeks ago


Memphis, Tennessee, United States Warren Hodges - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a key member of our team, you will be responsible for building strong relationships with customers, educating them about insurance options, and providing exceptional service.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Use a needs-based review process to identify customers' insurance needs and provide personalized solutions.
  • Develop leads, schedule appointments, and market insurance products and services to meet customer needs.
Benefits
  • Hourly pay plus commission/bonus structure for top performers.
  • Comprehensive health benefits package for employees and their families.
  • Paid time off (vacation and personal/sick days) for relaxation and rejuvenation.
  • Flexible hours to accommodate different work styles and lifestyles.
  • Growth potential and opportunities for advancement within our agency.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A people-oriented approach, with a focus on delivering exceptional customer service.
  • Detail-oriented and organized, with the ability to manage multiple tasks and priorities.
  • Proactive problem-solving skills, with a willingness to learn and adapt in a fast-paced environment.
  • Able to work independently and as part of a team, with a focus on collaboration and mutual support.
  • Bilingual Spanish language skills are preferred but not required.

The estimated salary for this role is $40,000 - $60,000 per year, depending on experience and performance. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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