Housekeeping Office Coordinator
2 days ago
Omni Hotels & Resorts is seeking a highly organized and detail-oriented Housekeeping Office Coordinator to join our team. As a key member of the housekeeping department, you will be responsible for coordinating the work assignments for housekeeping staff, including room attendants, housemen, seamstress, and turndown attendants.
Responsibilities:- Coordinate daily work assignments for housekeeping staff, ensuring efficient and effective use of resources.
- Respond to guest and associate calls, dispatching work tickets as needed.
- Manage day-to-day office operations for the housekeeping department, including maintaining accurate records and reports.
- Monitor computer systems, including PMS, Alice, and Teams notifications, to ensure seamless communication and data exchange.
- Prepare supervisor boards with detailed information on rooms to inspect and action items.
- Submit maintenance requests to Synergy and monitor office supply inventory.
- Maintain clear and efficient communication with the Front Desk and ensure cleanliness and organization in the department.
- Dispatch specific requests to floor supervisors and runners, and oversee hourly housekeeping reports.
- Ensure extra rooms and rollaway beds are logged accurately and on time, and log and calculate outside labor hours for accurate billing.
- Prepare paperwork for the next day's opening and verify schedules, making changes as needed.
- Fluency in both English and Spanish.
- Ability to work cohesively with co-workers and management within and outside of the department.
- Ability to work AM shift 6am-2:30pm, weekends, and holidays.
- Ability to accurately and efficiently input information into computer systems.
Omni Hotels & Resorts is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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