Relationship Manager

1 week ago


Britt, Iowa, United States Landus Cooperative Full time
Job Summary

We are seeking a skilled Relationship Specialist to join our team at Landus Cooperative. As a key member of our team, you will provide exceptional customer service and ensure prompt attention to our farmer owners.

Key Responsibilities
  • Ensure customer satisfaction by promptly assisting or directing customers to the appropriate areas to meet their needs.
  • Maintain and increase agronomy and feed sales, grain origination, and marketing with existing customers and grow business with new customers, as applicable.
  • Complete grain contracts, inter-company feed orders, and inventory transfers and purchases, if applicable.
  • Act as a resource for other employees on operational procedures for scale/receiving area, invoicing, and grain contracts.
  • Document and submit sales call information in CRM (Customer Relationship Management System).
  • Assist with inventory control of products offered at the location.
  • Maintain inventory of office supplies.
  • Prepare accurate and timely invoices; assure equitable calculation of products/services provided.
  • Monitor agronomy sales contracts/prepay for accuracy.
Requirements
  • Valid state driver's license.
  • Able to move/lift up to 50 pounds.
  • Associate's degree or equivalent from two-year college or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.
  • One year of related experience.
  • Understanding of the seasonality of an agricultural cooperative and the in-season time commitment.
Preferred Skills
  • Good computer skills.
  • Understanding of the seasonality of an agricultural cooperative and the in-season time commitment.


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