Veterinary Hospital Operations Manager

4 days ago


Mechanicsville, Virginia, United States Banfield Full time
Job Summary

The Practice Manager is responsible for overseeing the daily operations of a veterinary hospital, ensuring the highest quality of care and exceptional client service. This role requires strong leadership and communication skills, as well as the ability to manage a team of paraprofessionals and maintain a safe and engaging hospital environment.

Key Responsibilities
  • Manage hospital operations, including scheduling, staffing, and inventory management.
  • Develop and implement strategies to improve client satisfaction and retention.
  • Partner with the Chief of Staff to ensure effective communication with clients, associates, and field leadership.
  • Supervise and train paraprofessional staff to ensure compliance with Banfield protocols and practices.
  • Monitor financial and operational metrics to identify areas for improvement.
  • Collaborate with the Field Director and Director Veterinary Quality to execute market objectives and goals.
Requirements
  • Strong leadership and communication skills.
  • Ability to manage a team of paraprofessionals.
  • Experience in veterinary hospital operations or a related field.
  • Knowledge of Banfield protocols and practices.
  • Ability to analyze financial and operational metrics.
What We Offer

Banfield offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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