Patient Advocate

7 days ago


Pittsburgh, Pennsylvania, United States Crossroads Full time
About the Role

Crossroads Treatment Centers is an equal opportunity employer that values diversity and inclusivity in the workplace. As a leading provider of outpatient medication-assisted treatment (MAT), we are committed to supporting patients' medical and personal recoveries from substance use disorder.

Key Responsibilities
  • Establish and maintain relationships with patients, providing regular check-ins and connecting them with necessary resources.
  • Collaborate with community partners to ensure patients have access to comprehensive care and support.
  • Work closely with a dedicated team to deliver exceptional patient care and outcomes.
  • Participate in community awareness and engagement events to promote Crossroads' mission and approach to addiction treatment.
Requirements
  • High School Diploma or equivalent required.
  • Experience in a fast-paced environment, servicing multiple clients, is preferred.
  • Background in healthcare, addiction medicine, community health, or care coordination is highly valued.
  • Ability to build individualized care plans and document patient progress effectively.
  • Knowledge of compliant documentation practices and a commitment to maintaining accurate records.
Work Environment

Care Managers work within a localized geographical area, with multiple locations open on select days. The primary work location is expected to be the nearest location to the employee's residence. Travel to secondary work locations may be required, with mileage reimbursement provided.

Benefits
  • Medical, dental, and vision insurance.
  • PTO and paid time off.
  • 401K options with a match program and no vesting period.
  • Annual continuing education allowance for professional development.
  • Life insurance and short/long-term disability coverage.
  • Paid maternity/paternity leave and mental health days.


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