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Healthcare Advocate

2 months ago

Pittsburgh, Pennsylvania, United States SSi People Full time
Job Title: Patient Service Representative

We are seeking a skilled Patient Service Representative to join our team at SSi People, a leading healthcare organization dedicated to delivering exceptional patient care and support.

About the Role:
  • This is a 4-month contract position with the potential to extend, offering a unique opportunity to make a meaningful impact in the lives of patients.
Key Responsibilities:
  • Provide high-quality patient support and education on pharmacy benefits, healthcare insurance, and medical billing.
  • Utilize strong communication and interpersonal skills to effectively convey information and resolve patient concerns.
  • Work collaboratively with cross-functional teams to ensure seamless patient care and support.
  • Stay up-to-date on industry developments and best practices in patient support and case management.
Requirements:
  • High School diploma or equivalent required.
  • 1+ years of experience in healthcare or case management, preferably in a high-volume contact center environment.
  • Experience working with pharmacy benefits, healthcare insurance, and medical billing is a plus.
  • Strong communication and interpersonal skills, with the ability to convey complex information in a clear and concise manner.
  • Fluency in English and Spanish is a plus.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.