CAD Implementation Specialist
4 weeks ago
Job Summary
The CAD Implementer will be responsible for the introduction, design, development, configuration, installation, and support of Hexagon's computer aided dispatch products and applications specializing in the Public Safety industry.
This role encompasses all aspects of software services delivery, including functional requirement definition and analysis, data modeling, and configuration and installation of Hexagon's COTS products.
Key Responsibilities
- Participate in functional requirement definition and analysis
- Create complex workflow through involvement in functional requirements definition and analysis
- Lead simple data modeling and data conversion definition activities
- Perform complex configuration and installation of Hexagon's COTS products
- Lead overall design of simple solutions for customers
- Deliver product training (end users and system administration)
- Design (including documentation), develops, installs and conducts acceptance testing of custom developed applications and system interfaces
- Lead database administration activities
- Lead support of customer's acceptance testing of Hexagon's products
Requirements
- A degree in the Sciences, Computer Sciences, Engineering or a related discipline, or equivalent combination of education and experience
- Minimum of 7 years' relevant experience related to technical application development
- Demonstrated success in a minimum of 4 of the following areas: delivery of end-user training sessions on Hexagon software, creation of functional requirements definition and analysis activities, leading technical tasks within a project team on more than one occasion, and building good relationships with customers
Technical Skills and Knowledge
- In-depth knowledge of specific products
- Advanced technical skills and knowledge related to development or implementation of the following: relational database management, desktop and web-based application development, web services and client/server applications
- Familiarity with web-deployed software applications
- Prior experience with computer-aided dispatch and/or public safety answering point (PSAP) operations preferred
Other
- Up to 50% travel required within North America
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