Customer Service Representative

4 weeks ago

Irvine, California, United States Smart and Final Full time
Job Summary

As a Part-time Associate (Cashier) at Smart & Final, you will play a vital role in providing excellent customer service and creating a great shopping experience for our customers.

Key Responsibilities
  • Maintain a store section as assigned and may order, receive and stock merchandise using proper equipment, assures proper pricing on merchandise, checks product date codes to validate proper rotation, stocks shelves, end displays, floor stacks, displays and refrigerated/frozen cases. May prepare perishable products for sale.
  • Set up advertising/promotional displays. Reviews invoices/bills for accuracy.
  • Clean and maintain sanitation standards in all interior and exterior areas of store and parking lot as directed by store management.
  • Operate a cash register, receives payment from customers, and makes change or processes check/charge/debit transactions. Processes cash and/or credit refunds, when approved by management.
  • Verify customer eligibility when selling alcoholic beverages.
  • Offer friendly, knowledgeable, efficient and courteous assistance to customers by providing them with current store and product information.
  • When requested, load customer purchases by assisting customers to their vehicles.
  • Perform basic bookkeeping duties.Record lost/damaged goods and store supplies using appropriate tools.

Requirements
  • Candidates should possess the ability to:
  • Read and write English, interact with general public and co-workers.
  • Read and comprehend simple instructions, product labels, product pricing codes, shelf tags, short correspondence, and memos.
  • Write simple correspondence.
  • Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 45 pounds, and occasionally lift and/or move up to 60 pounds.

What We Offer
  • 10% Associate Discount to Shop Where You Work
  • 401(k) Retirement Benefit + Match
  • Continuing Education Benefits
  • And Much More

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