Accounting Operations Specialist

3 days ago

Brooklyn, New York, United States BCforward Full time
Job Title: Accounting Operations Specialist

We are seeking a highly motivated Accounting Operations Specialist to join our team at BCforward. As an Accounting Operations Specialist, you will be responsible for executing basic processing and quality verification work following defined procedures.

Key Responsibilities:
  • Administer defined procedures, analyses, tasks, and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process.
  • May assist in reviewing or ensuring proper documentation or procedures are used for basic activities.
  • Perform basic routine tasks assigned by manager. May provide service in relation routine billing inquiries, service requests, suggestions, and complaints from customers.
  • Completes work by following clearly defined procedures.
  • Other duties as assigned.
  • Perform tasks as a fully contributing member of a high performing work team.
  • Provide world-class level of quality customer service and teamwork.
  • Answer client questions and inquiries that are phoned in directly to Loan Services.
  • Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process.
  • Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
  • Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests.
  • Process requests received via departmental Quest, databases and KeyView system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements. Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.
  • Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity.
  • Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
  • Perform quarterly Operational testing as scheduled.
  • Assist other team members with daily workload to ensure timely completion and achievement of work team assignments.
Requirements:
  • Accountant, Accounting, Loan Accounting, Financial Admin, Operations
Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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