Optical Professional

4 weeks ago


Scottsdale, Arizona, United States Lumina Vision Partners Full time
About the Role

We are seeking a highly skilled and dedicated Optical Professional to join our team at Lumina Vision Partners. As an Optician, you will play a crucial role in delivering exceptional patient care and contributing to our mission to enhance private practice optometry.

Key Responsibilities
  • Patient Care: Deliver accurate prescription interpretations and fittings, ensuring patient satisfaction and achieving a 95% customer satisfaction rate within six months.
  • Patient Education: Teach patients proper eyewear use and care, reducing return visits due to misuse or misunderstanding.
  • Knowledge and Skills: Continuously improve knowledge of optical products and patient preferences through vendor training sessions and online education resources.
  • Process Improvement: Streamline ordering and inspection processes with optical laboratories, aiming for less than a 2% error rate and improved turnaround times.
What You Will Achieve
  • Month 1: Familiarize yourself with our practice's processes, patient management systems, and team. Build relationships with patients and accurately interpret prescriptions.
  • Month 2: Independently handle patient interactions, ensuring precise prescription interpretations and fittings. Evaluate progress towards customer satisfaction goals.
  • Month 3: Refine sales techniques to recommend products effectively, contributing to an increase in sales and conversions. Develop an action plan for improving operational efficiency.
Work Environment

You will be working in a dynamic, patient-centric optometric practice with a collaborative team structure and state-of-the-art tools and technologies.

Growth Opportunities

Success in this role opens up numerous growth opportunities within our organization, including potential advancement to a managerial position and participation in professional development programs.

About Lumina Vision Partners

We are building a nationwide network of doctor-centric, patient-focused optometric practices, offering innovative solutions to ambitious and forward-thinking optometrists. Our core values include integrity, accountability, collaboration, embracing change, and a positive mindset.



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