Gaming Guest Services Agent

5 days ago


Tampa, Florida, United States Seminole Gaming Full time

**Company Overview:** Seminole Gaming is committed to providing unparalleled service to our guests. We strive to create an environment where every guest feels like a rock star. Our team members are dedicated to making every stay unforgettable.

**Job Summary:** We are seeking a highly skilled Front Desk Agent to join our team. The ideal candidate will possess excellent interpersonal and customer relations skills, with a strong focus on delivering exceptional guest experiences.

**Responsibilities:

  1. Register arriving guests and process payments
  2. Resolve billing discrepancies and engage guests in promotions
  3. Provide general information and assist with guest requests

**Requirements:

  • High school diploma or equivalent required
  • 6 months of front desk/hotel operations experience
  • Exceptional phone etiquette and interpersonal skills

**Benefits:** We offer competitive benefits, including medical, dental, vision, and life insurance, 401(k), paid time off, and annual bonus opportunities.



  • Tampa, Florida, United States Seminole Gaming Full time

    Guest Service RepresentativeEstimated Salary: $38,000 - $58,000 per yearAbout UsSeminole Gaming is a premier entertainment destination in Central Florida, offering a unique experience with high stakes table games, thousands of slot machines, and seven award-winning Zagat-rated restaurants.We are committed to delivering exceptional guest experiences and...

  • Poker Game Specialist

    3 weeks ago


    Tampa, Florida, United States Seminole Gaming Full time

    Join the Seminole Gaming TeamWe are seeking a highly skilled Poker Game Specialist to join our team at the Seminole Hard Rock Hotel & Casino Tampa. This exciting opportunity offers a competitive salary, great benefits, and a dynamic work environment.About UsSeminole Gaming is the sole owner and operator of its six Native American casinos in Florida. Our...


  • Tampa, Florida, United States Seminole Gaming Full time

    Tampa Gaming Operations Manager Job SummaryWe are seeking a seasoned gaming professional to join our team as a Tampa Gaming Operations Manager. In this role, you will be responsible for overseeing the operation of slot machines, supervising staff, and ensuring maximum guest service and satisfaction.Key ResponsibilitiesSupervise the operation of slot machines...


  • Tampa, Florida, United States Seminole Gaming Full time

    About UsSeminole Gaming is a leading provider of gaming entertainment in the United States, with a reputation for excellence and innovation. Our company values include a commitment to customer service, a passion for innovation, and a focus on creating an exceptional experience for our guests.


  • Tampa, Florida, United States Seminole Gaming Full time

    Unlock a world of opportunities at Seminole Gaming, where you can shine as a Player's Club Representative. This exciting role is your chance to be part of an exceptional team that delivers unforgettable experiences for our guests.


  • Tampa, Florida, United States Seminole Gaming Full time

    Welcome to Seminole Gaming, where we provide unparalleled service to our guests. As a leading entertainment destination in Central Florida, our Seminole Hard Rock Hotel & Casino Tampa features high stakes table games and thousands of the hottest slot machines.Job OverviewWe are seeking a talented Bakery Service Team Member to join our team. This role is...


  • Tampa, Florida, United States Seminole Gaming Full time

    Are you looking for a career in the food service industry? Do you have excellent guest service skills and enjoy working in a fast-paced environment? We are seeking a Staff Meals Attendant to join our team at Seminole Gaming!Job SummaryThe Staff Meals Attendant is responsible for preparing the employee dining area, cleaning appropriate areas, and serving food...


  • Tampa, Florida, United States Seminole Gaming Full time

    Job Opportunity: The Seminole Hard Rock Hotel & Casino Tampa is looking for enthusiastic and charismatic individuals to join our team as Player's Club Representatives.About the Company:Located in the heart of Central Florida, our expansive property is the premier entertainment destination. With thousands of slot machines, high-stakes table games, and seven...


  • Tampa, Florida, United States Evolution Parking & Guest Services Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Operations Manager to join our team at Evolution Parking & Guest Services. The successful candidate will have a proven track record in customer service and valet operations, with experience in managing teams and ensuring exceptional guest experiences.Key Responsibilities:Oversee daily valet...


  • Tampa, Florida, United States Seminole Gaming Full time

    Career OpportunityWe are seeking a Customer Service Clerk to join our team at Seminole Gaming. As a Customer Service Clerk, you will be responsible for providing exceptional guest service, responding to customer inquiries, and resolving issues in a professional and courteous manner.The ideal candidate will have excellent communication and interpersonal...


  • Tampa, Florida, United States Seminole Gaming Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Pool Attendant at Seminole Gaming in Tampa. This is an exciting opportunity to work in a dynamic environment where you can make a real difference in the lives of our guests.About UsSeminole Gaming is the premier entertainment destination in Central Florida, offering a...


  • Tampa, Florida, United States Seminole Gaming Full time

    We are seeking a Casino Host to join our team at Seminole Gaming, responsible for generating customer awareness of the Unity Rewards program and upcoming special events & promotions.As a Casino Host, you will be responsible for:Overseeing new gaming customers for the Players Club ProgramDemonstrating exceptional guest courtesy to both internal and external...


  • Tampa, Florida, United States Home2 Suites Tampa Full time

    Job OverviewWe are seeking a motivated and customer-focused individual to join our team as a Front Desk Agent at Home2 Suites Tampa.About Our CompanyInnVentures has a long history of delivering exceptional results and building strong relationships with our guests.Job DescriptionIn this role, you will be responsible for providing top-notch customer service,...


  • Tampa, Florida, United States Seminole Gaming Full time

    About the JobThe Spa Attendant is responsible for providing courteous recreation services to guests and maintaining the pool and recreation complex and spa facilities. This role requires excellent guest service skills, attention to detail, and the ability to work effectively in a fast-paced environment.


  • Tampa, Florida, United States Seminole Gaming Full time

    **Salary:** Estimated $60,000 - $80,000 per year based on experience and qualifications.We don't have customers; we have Guests. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. Our staff spends their time making sure that every single one of our...


  • Tampa, Florida, United States Aimbridge Hospitality Full time

    About the RoleThe Front Desk Agent is an essential part of our hotel's operations, providing a warm and welcoming experience for every guest. You will be the first point of contact for guests upon arrival, handling all aspects of check-in, including registration, payment processing, and assigning rooms.You will also be responsible for answering guest...

  • Bar Porter

    5 days ago


    Tampa, Florida, United States Seminole Gaming Full time

    Job DescriptionSeminole Gaming is the premier entertainment destination of Central Florida, offering a unique blend of gaming, dining, and entertainment options. We are seeking a Bar Porter to join our team in the pool area.Estimated Salary: $40,000 - $60,000 per yearThe successful candidate will be responsible for maintaining the highest standards of...


  • Tampa, Florida, United States Evolution Parking & Guest Services Full time

    About UsEvolution Parking & Guest Services is a leading provider of specialized valet parking and front door services for top hotels and resorts nationwide. We pride ourselves on delivering exceptional guest experiences, thanks to our dedicated team members.The RoleWe are seeking a highly motivated Customer Service Valet Attendant to join our team. As a...


  • Tampa, Florida, United States Evolution Parking & Guest Services Full time

    About the RoleWe're seeking a Valet Attendant to join our team at Evolution Parking & Guest Services. As a key member of our hospitality team, you will deliver exceptional service to hotel guests while maintaining a safe and efficient parking environment.Your responsibilities will include:Assisting arriving and departing guests with vehicle parking and...

  • Parking Attendant

    3 weeks ago


    Tampa, Florida, United States Evolution Parking & Guest Services Full time

    At Evolution Parking & Guest Services, we are dedicated to delivering exceptional customer service to our guests. As a Valet Attendant, you will play a crucial role in ensuring that our guests have a seamless and enjoyable experience.We are seeking a highly motivated and personable individual to join our team as a Valet Attendant. In this role, you will be...