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Travel Sales Consultant
2 months ago
We are seeking a highly skilled Travel Sales Counselor to join our team at AAA Northern California, Nevada & Utah. As a Travel Sales Counselor, you will be responsible for providing exceptional travel sales and support experiences to our Members while building a book of business and attracting new clientele.
Key Responsibilities- Sell International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel.
- Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of delivering exceptional member experiences in every transaction.
- Stays current with world events and latest travel industry developments and trends, and provides relevant information to members.
- Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements.
- Initiates contact with members and past customers to prospect for new business and encourages repeat business.
- Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.).
- Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills.
- GDS experience required (Apollo/Galileo/Travelport).
- Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures.
- Strong consultative selling skills with the ability to listen to members needs.
- Bilingual communication skills are a plus.
- High school diploma or equivalent.
- 2 years of recent experience selling international and domestic travel services (preferred).
- Travel Institute certification as CTA, CTC, or CTIE (preferred).
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences.
